Shipping policy
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Shipping Policy
Nutec Hardware offers delivery and collection options for orders placed through our website or directly with our team.
Delivery Areas
We deliver to customers across South Africa, subject to product type, order size and delivery availability.
Delivery charges may vary depending on the delivery address, order weight, quantity and product dimensions.
Delivery Times
Estimated delivery times will depend on stock availability, order size and delivery location.
Delivery dates and times are estimates and may be affected by transport delays, weather conditions, supplier delays or other circumstances outside our control.
Delivery Charges
Delivery fees are calculated according to the order and destination.
For large, bulk or long-distance orders, our team may contact you with a delivery quotation before the order is dispatched.
Order Processing
Orders are processed once payment has been confirmed and stock availability has been verified.
Customers will be contacted if an ordered item is unavailable or if there is any delay with the order.
Receiving Your Order
Customers must ensure that someone is available at the delivery address to receive and inspect the order.
Please check the products and quantities when your order is delivered.
Any visible damage, shortages or incorrect products should be reported to Nutec Hardware as soon as possible.
Collection
Customers may arrange collection from the applicable Nutec Hardware branch once the order has been confirmed as ready.
Please do not travel to a branch to collect an online order until you have received confirmation that your order is ready.
Incorrect Delivery Information
Customers are responsible for providing the correct delivery address, contact number and delivery instructions.
Additional delivery charges may apply if an order needs to be redirected or redelivered because incorrect information was supplied.
Large and Bulk Orders
Special delivery arrangements may apply to bulk building materials, large boards, roofing products, timber and other oversized products.
Our team may contact you to confirm transport requirements and delivery costs before dispatch.
Contact Us
For delivery or collection enquiries, contact:
Nutec Hardware
087 551 1423
WhatsApp: 073 600 3066
Email: enquiries@nutechardware.com
